Al Rahming Photography — Terms of Service

 

Last updated: August 11, 2025
Legal entity: Al Rahming Photography
Location: Nassau, The Bahamas
Official contact: info@bahamas-photographer.com | +1 (242) 426-1039 (urgent cruise changes)

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In short (plain-English summary)

• You book by paying 100% upfront. That payment is a non‑refundable retainer that secures your date.

• You get a 24‑hour sneak peek and your full edited gallery within 5 business days (Mon–Fri, Nassau time).

• We deliver digital images (JPEG, full‑resolution) only. No RAWs for consumer sessions; commercial RAWs by separate license on request.

• Galleries are password‑protected with a download PIN and stay online 30 days. Please download and back up.

• Personal‑use rights are perpetual (including printing). Commercial or influencer/brand use requires a separate license.

• Venues/permits/access fees are the client’s responsibility (tell concierge/marketing/security a private vendor will attend).

• Local travel (Nassau & Paradise Island) is included; beyond that is quoted extra.

• Cruise sessions: between 9:00–11:30 AM. Don’t book if your port time conflicts; notify us within 24 hours of any cruise schedule change. We offer a specific schedule guarantee (see below).

• Lateness: 15‑minute grace, clock runs after; no‑show at 30 minutes, no refund/credit.

• We aim to be fair and safe. If needed, we may adjust locations/timing for weather, safety, crowds, or venue rules.

(If anything below conflicts with your booking confirmation’s specific inclusions, the booking confirmation controls those specifics. Otherwise, these Terms control.)

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1) Definitions

 

• COMPANY: Al Rahming Photography.

• CLIENT: the person who books and pays for the session.

• Booking Confirmation: the email/receipt confirming your date/time, package inclusions, and any add‑ons. It is part of this Agreement.

• Local: Nassau & Paradise Island.

• Cruise Session Window: 9:00 AM – 11:30 AM (Nassau time).

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2) Acceptance, Authority & Consent

• Acceptance required to book. You cannot book unless you agree to these Terms. Checking the box and paying constitutes a binding e‑signature.

• Authority & consent (all participants). The booking CLIENT is 18+ and has legal authority to bind every person photographed. For minors, CLIENT is the parent/guardian or has the parent/guardian’s written consent. For other adults, CLIENT has their permission.

• Adult present for minors. At least one responsible adult must be present at all times during sessions involving minors.

• Client responsibility. CLIENT is solely responsible for obtaining/keeping permissions/releases and will indemnify COMPANY against any claim arising from missing or invalid consent.

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3) Booking, Payments, Currency & Taxes

• 100% upfront (non‑refundable retainer). To secure your slot, the entire session fee is due at booking. The payment functions as a non‑refundable retainer because we reserve that time and turn away other work. A session is not confirmed until payment is received.

• Payment methods. Credit card, PayPal, or emailed invoice.

• Currency. Prices are quoted and charged in USD; in‑person BSD is accepted at 1:1. Any bank/processor fees or FX charges are the client’s responsibility.

• Taxes/VAT. We do not currently charge VAT. If the law later requires registration/collection, invoices will show VAT and totals will be updated accordingly.

• Chargebacks & reversals. (i) If you’re unhappy, you agree to contact us by email or phone and allow up to 7 days to resolve before filing a chargeback. (ii) If any invoice is unpaid or charged back, all licenses/usage rights for those images are suspended until the account is brought current. (iii) Unsupported/frivolous chargebacks may incur a $50 admin fee to cover time/costs. (iv) We may use gallery/email/SMS logs as proof of delivery.

• Prices. Prices vary by session and are as listed on the booking page at the time of booking.

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4) Scheduling, Rescheduling, Lateness & Overtime

• Client rescheduling. You may reschedule at any time at no fee, subject to availability.

• Weather & venues. We may adjust start times or relocate for weather, safety, crowds, or venue/security. There’s no fee to adjust time or move locations, but third‑party costs (permits, passes, parking, transport) remain the client’s responsibility.

• Lateness. 15‑minute grace. After 15 minutes, the session clock keeps running. At 30 minutes late, it is a no‑show and may be ended with no refund/credit. Late arrival does not extend the scheduled end time.

• Overtime (on the spot). If you request extra time and we can accommodate it, overtime is $100 per 30 minutes, paid on‑site before we continue. Overtime extends shooting time only and does not guarantee extra deliverables.

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5) Cruise Sessions (Schedule, Guarantee & Port‑Time Rules)

• Window & eligibility. Cruise‑day sessions are scheduled between 9:00–11:30 AM (Nassau time). Do not book if your published port/shore time conflicts. If your cruise line changes your port time after booking, you must notify us by email (info@bahamas-photographer.com) within 24 hours and also call +1 (242) 426‑1039 for urgent coordination. Failure to notify on time may void the guarantee.

• Schedule guarantee (our delay). We plan and run cruise sessions to finish with enough buffer for on‑time re‑boarding.

  • If our delay jeopardizes your on‑time re‑boarding (and it’s not due to client lateness, unreported/late‑reported port changes, venue/security holds, weather, or other conditions outside our control), you may elect a full refund.

  • If you actually miss your ship due solely to our delay, you will receive a full refund plus a complimentary reshoot on a future Nassau visit (subject to availability; third‑party costs like resort/permit/transport fees are excluded).

• Exclusions. The guarantee does not apply to client lateness, unreported/late‑reported port‑time changes, changes by the cruise line/port authority, venue/security holds, severe weather, safety issues, or other conditions beyond our control.

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6) Deliverables, Timelines, Format & Retouching

• Source of truth. Your Booking Confirmation and the specific booking page control your session’s inclusions (time, locations, number/format of images, add‑ons). Marketing copy does not control. If there’s a difference, the Booking Confirmation controls.

• Timelines. Sneak peek (5–10 images) within 24 hours. Full edited gallery within 5 business days (Mon–Fri, Nassau time), unless your Booking Confirmation states otherwise.

• Format. Delivery is digital JPEGs, full‑resolution (as edited). Consumer sessions: no RAW/unedited files. Commercial: RAWs only by request, at our discretion, via separate paid license.

• Retouching scope. Standard edits include exposure, color, crop/straighten, and minor skin cleanup (temporary blemishes). We do not include body reshaping, object removal, sky swaps, composites, or major alterations; these are paid add‑ons on request.

• Included re‑edits. One (1) round of minor re‑edits on up to 10 delivered images if requested within 14 days of gallery delivery. Additional/advanced edits or extra rounds are billable.

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7) Galleries, Security, Issue Window & Retention

• Private by default. All galleries are password‑protected. We send the gallery link, password, and a temporary download PIN to the email used to book. PIN is required for downloads by default. We do not provide public/no‑password galleries.

• Issue window. Report any download/access issues within 14 days of gallery delivery so we can help. Your included minor re‑edits must also be requested within 14 days.

• Retention & deletion. Galleries remain online for 30 days from delivery. Please download and back up. After 30 days, we delete all files (edited and originals). Retrieval after deletion is not guaranteed.

• Third‑party host. We use reputable third‑party platforms to deliver galleries and downloads. While we take security seriously, no system is 100% risk‑free.

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8) Headcount, Pets & Service Animals

• Default headcount. Unless your booking page/confirmation says otherwise, packages include up to 4 people. Children under 12 do not count toward this number. If your group exceeds a package’s limit, you must upgrade to a suitable tier; where no tier covers the group, an extra‑person fee of $50 per person applies.

• Maximum without special arrangements. We accept groups up to 12 people; larger groups require a custom booking.

• Pets & service animals. Pets are not allowed. Service animals are allowed where the venue permits and must be under control at all times.

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9) Venues, Permits, Travel & Drones

• Venue access & resort policies. For hotels/resorts/private properties, CLIENT is responsible for photographer access. As a courtesy, notify concierge, marketing, or security that a private vendor will be onsite for photography. If the venue requires day passes, wristbands, location fees, permits, parking, or imposes limits on props/tripods/drones/commercial‑looking gear, CLIENT accepts those limits and pays any fees. If access is denied or restricted, that is not COMPANY’s fault.

• Permits & compliance. CLIENT secures required permissions/permits and follows venue rules. COMPANY may relocate or terminate a session for safety or compliance reasons. Additional time/relocation due to venue issues may incur charges.

• Travel. Local coverage (Nassau & Paradise Island) has no travel fee. Travel beyond local (e.g., boat transfers to Rose Island/remote cays or paid‑entry locations) may incur quoted fees; CLIENT covers third‑party costs. If a package includes transport (e.g., VIP), then those transport costs are included as advertised.

• Drones. We do not operate drones or offer aerial services.

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10) Creative Discretion, Shot Lists & Conditions

• Artistic style. By booking, you confirm you’ve reviewed our portfolio and trust our style and judgment. The final look is at our sole creative discretion.

• Shot lists. Shot lists/mood boards are guidance only, not guarantees.

• No specific‑shot guarantee. We can’t guarantee any particular image or look dependent on weather, crowds, venue access, construction, tides, sun position, or other factors outside our control.

• Culling & editing. We select the best images and perform professional editing as defined above. Unedited/RAW files are not delivered for consumer sessions.

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11) Rights, Licenses, Social Posting & Marketing Use

• Copyright. COMPANY owns copyright to all images. No copyright is transferred unless agreed in writing.

• Personal‑use license (perpetual). Upon full payment, CLIENT receives a perpetual, worldwide, non‑exclusive, royalty‑free license for personal use: viewing, downloading, backup, printing, sharing privately, and posting on personal (non‑commercial) social media.

• Restrictions (personal use). No commercial/advertising use by any brand or third party; no sale/sublicensing/stock; no use implying endorsement.

• Commercial & influencer use. Any use tied to a brand, product, service, sponsor, or compensation (money, free stays/gifts, promo codes, affiliate links, paid posts, whitelisting, tagging brands in a promotional context) is commercial and requires a separate written license with fees set by COMPANY. Retroactive licensing applies if commercial use occurs without a license.

• Social credit & edits. On platforms that allow captions (e.g., Instagram feed, Facebook, X, LinkedIn), include visible credit: “Photo: Al Rahming Photography” and tag @alrahming where possible. Credit is appreciated, not required for ephemeral or caption‑less formats (e.g., Stories/Reels/TikTok without captions). Do not apply filters/AI edits/heavy alterations that materially change the delivered look. Basic crop/straighten/minor exposure tweaks are fine.

• Print release. We provide a simple print release upon request so labs can fulfill personal prints. (We do not sell physical prints.)

• Marketing use & model releases. Adult images may be used in our portfolio/marketing unless the adult opts out in writing (a reply to the booking email is fine). Minors are private by default; a parent/guardian may opt in in writing. Sensitive sessions (e.g., boudoir) require explicit permission even for adults. We honor reasonable takedown requests prospectively.

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12) Conduct & Safety

• Professional environment. Respectful conduct toward our team and others is required.

• One warning. For harassment, abusive language, unsafe conduct, intoxication, illegal activity, or refusal to follow venue/security rules, we issue one clear warning.

• Stop after warning. If issues continue—or anyone’s safety is at risk—we may stop immediately with no refund/credit. Weapons/contraband are not allowed. CLIENT is responsible for any damage caused by them or their guests.

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13) AI Tools & Privacy Summary

• Editing tools. We may use professional (including AI‑powered) tools for denoise, upscaling, and basic skin cleanup.

• No AI training use. We do not use client images to train AI models, sell them as datasets, or permit facial recognition.

• Privacy (brief). We collect basic booking info (name, email, phone, session details). We use it to run your session, deliver galleries/passwords/PINs, and provide support. Marketing messages are opt‑in only. Galleries live on reputable third‑party platforms and follow our 30‑day retention/deletion policy. See the full Privacy Policy: http://bahamas-photographer.com/privacy-policy/.

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14) Force Majeure & Illness

• Events beyond anyone’s control (e.g., hurricanes, severe weather, government orders, venue/security shutdowns, transport failures, power/network outages, accidents, sudden illness/injury) may prevent a session or delay delivery.

• We will reschedule as soon as reasonably possible.

• If rescheduling isn’t possible:

  • If the cause is not on our side (weather/venue/port changes), amounts paid remain a credit for 12 months.

  • If the cause is on our side and we cannot provide a qualified replacement and cannot reschedule, CLIENT may choose a refund or credit.

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15) Cancellations, Credits & No‑Refund Policy

• Non‑refundable retainer. The full fee paid at booking is a non‑refundable retainer.

• Client cancellations (no reschedule). Amounts paid convert to a credit usable for any session within 12 months of the original date. Credit is non‑transferable, has no cash value, and rates/availability may change. Third‑party costs (permits/passes/transport) may be re‑charged.

• Company cancellations. If we cancel and cannot provide a qualified replacement, applicable remedies in Force Majeure and Cruise Guarantee apply.

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16) Limit of Liability

• Cap. Our maximum total liability for any claim is limited to the non‑refundable retainer plus any amounts paid for that session.

• No special damages. We are not liable for incidental, consequential, special, indirect, exemplary, or lost‑profit damages.

• Exclusive remedies. Remedies listed in this Agreement (including Cruise Guarantee, Force Majeure, and Cancellations/Credits) are exclusive.

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17) Dispute Resolution, Law & Venue

• Mediation first. Before filing in court, parties must attempt good‑faith mediation in Nassau and share mediator/venue costs 50/50. If unresolved within 30 days of a written mediation request, either party may proceed in court.

• Governing law & venue. This Agreement is governed by the laws of The Bahamas. Exclusive venue is in the courts of The Bahamas (Nassau).

• Attorney’s fees. In any court action, the prevailing party may recover reasonable attorney’s fees and costs.

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18) Communications & Notices

• Transactional messages. By booking, you agree we may send transactional emails/SMS for confirmations, reminders, schedule updates, gallery links, passwords, and temporary download PINs. Marketing is opt‑in only.

• Notices. Legal notices and cruise port‑time updates must be sent to info@bahamas-photographer.com. For urgent cruise changes, also call +1 (242) 426‑1039. Notices are deemed received when our email server accepts them; phone is for urgency and must be followed by email.

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19) Order of Precedence & Version

• Precedence. The Booking Confirmation controls specifics (date/time/location/package inclusions). These Terms control all other matters. If there is a direct conflict, these Terms win, unless the confirmation explicitly says otherwise in writing.

• Version. The Terms in effect at the time of booking apply to your session. Later edits don’t change your booking unless agreed in writing.

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20) Miscellaneous

• Entire agreement. This Agreement (including your Booking Confirmation) is the entire understanding and supersedes prior discussions.

• Assignment. We may assign to a trusted associate photographer; otherwise, no party may assign without written consent.

• Severability & waiver. If any provision is unenforceable, the rest remains in effect. Failure to enforce is not a waiver.

• Changes. We may update these Terms prospectively; the Last updated date will change accordingly (your booking keeps the version in effect when you booked).